Shipping & Payment
Shipping costs&shipping method
We deliver all normal orders within Germany free of charge.
We are also happy to ship by express for a separate fee. You can ask you about our service number.
Your orders will be insured for an amount of 29.90 and will be shipped with a shipping partner DHL/Deutsche Post or DPD. You will receive the shipping service provider and the shipment number by e-mail for individual tracking and delivery time optimization.
The terms and conditions of the shipping companies apply.
We only deliver goods by shipping route. It is not possible to pick up the goods by yourself.
After confirmation of payment of the order, the goods will be shipped immediately. After delivery to DHL/DPD/DP o.a., the shipping time within Germany is usually 2 to 3 working days.
(As a rule, the goods arrive on the next working day without an express surcharge, even without an express surcharge, if the goods are placed/paid on a working day until 3 p.m.)
Up to a weight of shipments of 500 grams we deliver to all countries of the EU for a shipping fee of 5.90€.
In addition, the flat rate within the EU is €13.90
(Islands and special zones may require surcharges. Please ask for this at email@example.com)
We are also happy to deliver worldwide. You can ask for the costs at firstname.lastname@example.org.
The cost of returns shall be borne by the buyer. Exceptions are returns due to justified defects, warranty or warranty claims.
Here you will receive free return tickets from us.
If there are any problems, register them with their order number and the shipment number under email@example.com. We are trying to find a speedy settlement.
The following payment methods are available in our shop sence4you.de:
Payment by credit card
Visa Mastercard American Express
The amount will be debited from your credit card account after entering your card details.
Sepa (direct debit)
You allow us to debit the invoice amount from your account once by direct debit mandate.
In addition to your name (account holder), you also provide us with the name of the credit institution, the account number and the bank code. (or IBAN).
To do this, you need a free account with Paypal. The order is also billed free of charge via Paypal. After completing the ordering process, you will be redirected to the Paypal page, where you will directly enter the payment. After payment you will be automatically returned to sence4you.
You transfer the purchase amount/invoice amount to our account before delivery. You can receive our bank details after submitting the order or find it on our page sence4you.de.
Upon receipt of payment, your order will be processed immediately and sent to the ship.
Bank transfer with SOFORT or giropay (pin - Tan procedure)You do not incur any fees in all payment methods.
You can only incur costs if there are unauthorized chargebacks.